What are your marketing practices?

We are very strict: we don't have direct marketing practices (designed to reach you personally).

Emails

You will never receive emails from us, except in 4 precise cases:

  • to welcome you on account creation
  • to inform you on storage limit events (reached, increased, decreased) or on payment events (invoice, payment failure, etc.)
  • to draw your attention to security-related or privacy-related events in your account
  • in response to a question to our support team

SMS

We never contact you by SMS, except in 2 precise cases:

  • for sending you an authentication code in the signin process
  • to alert you about your actualization - as part of the Monitor service